Contact information

If you have any questions, concerns, or need assistance with an order, our support team is ready to help. We aim to respond to all customer inquiries within 24 hours.

Support Contact:

Email: support@pureplytextiles.store

Phone: +91 9834122793

Customer Service Hours: Monday - Friday, 6:00 AM - 2:30 PM (EST)

 

Business Headquarters & Returns Processing:

Pure Ply Textiles is headquartered in India. We partner with specialized global textile manufacturers to curate premium bedding and ship them directly to your door across the United States.

Trade Name: Pure Ply Textiles

Legal Entity: Chetan Sanjay Musale

MSME Registration Number: UDYAM-MH-09-0037806

Registered Office Address: 46, Subhashchandra Nagar, Shirpur, Maharashtra, 425405, India

Important Note Regarding Returns:

All authorized "change of mind" returns must be shipped to our registered headquarters in Maharashtra, India at the buyer's expense. If you receive a damaged or defective item, please contact us immediately at support@pureplytextiles.store for a fast, hassle-free resolution that does not require you to ship the item back. Please review our full Refund Policy for detailed instructions.